If you know the email address you have registered with us when you signed up for the membership, you can find the lost password using the find password function.

If the connection suddenly failed which did not usually have any problems, there can be reasons as follows.

1. Circuit failure
If the internet circuit suddenly did not work or the condition is not good, you can connect to the server after the circuit is restored.

2. If the program is not updated
When you run the program after a long time, if the program automatic update is not activated, you cannot connect to the server. You can click the Download button and install the program again.

3. Incorrect password
As for password, capital letters and small letters are recognized differently. If the “Caps Lock” key is on when you enter your password, your password is changed to capital letters. If your password consists of small letters, you should turn off “Caps Lock.”

4. Firewall
There can either be a high-level firewall that you set up on your personal computer or a company firewall in case that you are using a computer at work. If you are using a computer at work, you can ask the company system operator to open the following port.
*The port number is 7447, 7002.

*If you are using your personal computer, choose “Exceptions” tap at Setup-Control Panel-Windows Firewalls and check Upcheck.exe as an exceptional item.

5. Incorrect password digit The maximum password digit is 8.

In terms of betting points, you can either bet certain points and play the game with your opponent or use the betting points when you go into a room where players at the strength level higher than 7 Dan are playing and take part in session betting.

If you spent all your points, you can recharge them using the refill function at homepage or purchasing avatars. (These services are only provided at Korean and Chinese servers and in case of Wbaduk Server, these services are planned to be open in the future.)

- What is session betting?
Session betting means betting while you are watching games and you can bet points during maximum 5 sessions according to the players’ levels.
You can bet points during each session where each 25 moves go on, that is, [The 1st session] up to the 50 move, [the 2nd session] from 51st move to 75th move, [the 3rd session] from 76th move to 100th move, [the 4th session] from 101st move to 125th move and [the 5th session] from 126th move to 150th move. The betting during each session is independent from each other and the dividend rate is calculated at the moment when the betting of the session ends.

- Sessions that come out when you take part in session betting are not always the same.
(1) Games between 7D players: You can only take part in betting during the 1st session. (Also, when a 7D player plays the game with 7D★, you can only take part in betting during the 1st session.)
(2) Games between 7D★(8D) players: You can only take part in betting up to the 3rd session.
(3) Games between pro players: you can take part in betting up to the 5th session.